Refund policy

Due to the custom, handmade nature of my jewelry work, & vintage jewelry, all jewelry is final sale. Each piece of jewelry is handmade and sent out with care, quality and ready to wear. In the one-off event, that something happens to your jewelry, please contact me and I will do everything in my power to fix it. 

For clothing and boots, I accept returns & exchanges, post marked within 7 days from when you received the item. All accessories are final sale. If you have any issues with clothing, boots or accessories upon receipt, please do not wear them and contact me via email at marahmadejewelry@gmail.com right away. I will do everything within my ability to help on a case by case basis.

To process your return, or if you have a problem with your order, please email marahmadejewelry@gmail.com with the following info:

-full name

-order number

-reason for return/problem with order

Once your email has been received, instructions for return or resolve will be sent. 

Return/exchange shipping costs are the responsibility of the customer both to/from Marah Made. If an exchange is being made for an item of greater value, an invoice will be sent and difference must be paid in full before the exchange item will be shipped out.

For all returns and exchanges, tags must be attached, and clothing and footwear must be in the same condition as when the order was fulfilled. This means, once you recieve your clothing or boots, try them on right away, and if they do not fit, or if you would like a return or exchange, please send me a return request as soon as possible. 

Damaged items, items with tags removed, mistreated items and items that have clearly been worn or smell of perfume, will not be accepted for return/exchange/refund.

If for any reason you must send something back to me, please package your return carefully. Marah made is not responsible for products that are lost/stolen/damaged in route for delivery or return. I do not accept returns for cracked/scratched stones, daily wear and tear, or mistreated products. All returns must be approved via email in order to be processed. Please do not send anything back to me without a return approval. Thank you for your understanding.

Refunds will be issued within 1-10 business days from when your return/exchange is recieved.